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Privacy Policy

Last updated: March 2026

Halal Luxury Bali (operated by Juara Holding Group) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information you provide directly to us, including your name and contact information (email, phone, WhatsApp), travel preferences and dates, family composition and special requirements, and communication records for service delivery. We also collect technical data automatically through website cookies, including IP address, browser type, pages visited, and referral source.

How We Use Your Information

We use your information to provide and personalise our travel and concierge services, communicate with you about bookings and inquiries, improve our website and service offerings, send relevant travel offers and updates (with your consent), and comply with legal obligations.

Data Sharing

We share your information only with trusted service partners (hotels, villas, transport providers) necessary to fulfil your bookings. We do not sell your personal data to third parties. Partners are contractually required to protect your data.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

Your Rights

You have the right to access your personal data, request correction of inaccurate data, request deletion of your data, withdraw consent for marketing communications, and lodge a complaint with a data protection authority.

Cookies

Our website uses cookies to improve user experience and analyse website traffic. You can control cookie preferences through your browser settings.

Contact

For privacy-related inquiries, please contact us through the channels listed on our Contact page.

Operated by Bali Premium Trip · the same desk across our Bali network

Part of Juara Holding Group — operating from Bali across Indonesia since 2015